Effective Date: June 2024
This Privacy Policy describes how Broqsurf (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, located at broqsurf.com (the “Site”).
Contact Us
If you have questions or concerns about our privacy practices, please contact us at:
- Email: broqsurf@gmail.com
Information We Collect
We collect information you provide directly and information collected automatically when you visit our Site.
Information You Provide:
- Order Information:
- Name
- Billing Address
- Shipping Address
- Payment Information (processed securely by a payment gateway, not stored by us)
- Email Address
- Phone Number (optional)
- Account Information (if you create an account):
- Username
- Password (hashed and stored securely)
Information Collected Automatically:
- Device Information:
- IP address
- Browser type
- Operating system
- Browsing Activity:
- Pages visited
- Search terms used
Use of Information
We use your information to:
- Process your orders and manage your account (if applicable).
- Send you promotional emails (with your consent).
- Respond to your inquiries and requests.
- Personalize your browsing experience.
- Improve the Site’s functionality and user experience.
- Analyze trends and user behavior.
- Prevent fraud.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to store information like preferences and browsing activity. You can manage cookies through your browser settings.
WooCommerce
Our online store is powered by WooCommerce. They collect certain information about your purchases and browsing activity on the Site. You can learn more about WooCommerce’s privacy practices here: https://woocommerce.com/document/marketplace-privacy/
Third-Party Services
We may use third-party services like payment processors and analytics providers. These services may collect their own information about your activity.
Data Sharing
We share your information only with:
- Service providers who help us operate the Site, such as WooCommerce and payment processors.
- As required by law.
Data Retention
We retain your information for as long as needed to fulfill the purposes described above, or as required by law.
Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information.
- Opt-Out: You can opt out of receiving promotional emails from us.
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, and disclosed, and the right to request deletion of their personal information.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail at BROQSURF@GMAIL.COM